Quick answers to common questions about Self Investment
1. Getting Started & Account
What is Self Investment?
Self Investment is a secure digital Investment app to direct invest in education sector through Amarpali Services Limited designed for parents and schools within the Amarpali/Aimline network to facilitate seamless and Risk free Investment.
How do I register?
Download the app from the Play Store, enter your registered mobile number, and verify it via OTP.
Can I use Self Investment if my child goes to a non-partner school?
Yes!
2. Investment
How do I Invest?
Go to the ‘New Saving’ tab, select New Account, Select Daily/ Monthly/ Fixed, Enter Your Amount, Select Term. Your, You Get Total display. Click on Payment mode and Complete the Investment. Your Total Investment will be fetched automatically in My Saving.
Are there any transaction charges?
No, All transaction are generally free. No convenience fees also apply to Credit Card or certain Wallet-to-Bank transfers.
My payment was successful, but not shows in My Saving.
Don't worry! Sometimes it takes up to 24 hours our systems to sync. You can download the digital receipt from the ‘Transaction History’ tab and keep it as proof.
3. Troubleshooting (Failed Transactions)
Money was debited, but the transaction failed. What now?
This usually happens due to bank server delays. The money is safe. In most cases, it is auto-reversed to your bank account within 5–7 working days.
Why does my UPI payment keep failing?
Common reasons include:
Incorrect UPI PIN
Insufficient bank balance
Bank server downtime
o Exceeding your bank's daily transaction limit.
The app says "Session Timed Out." What should I do?
Ensure you have a stable internet connection. If the screen freezes during payment, do not press the 'Back' button. Wait for a confirmation or check your bank SMS before retrying.
4. Withdrawals
How do I add money to my Self Investment Wallet?
Click on ‘Add Money,’ enter the amount, and choose your preferred method (UPI, Debit Card, or Net Banking).
Can I transfer my wallet balance back to my bank?
Yes. Go to ‘Wallet Settings’ and select ‘Transfer to Bank.’ Ensure your KYC is completed and your bank account is linked.
Troubleshooting Checklist (Quick Fixes)
If the app isn't working as expected, try these steps:
Update the App: Ensure you are using the latest version from the Play Store.